Who Are We

This is a user-friendly platform designed to empower individuals to report medical negligence across all healthcare settings—whether in NHS hospitals, GP surgeries, clinics, care homes, hospices, or private healthcare facilities. The app ensures that concerns about unsafe practices, unethical behavior, or poor care standards can be raised safely and effectively, fostering accountability and better healthcare outcomes.

Dear Matron is a responsive and user-friendly platform that allows individuals to report medical negligence across all healthcare settings, whether within the NHS or private medical facilities. Be it a hospital, GP surgery, clinic, hospice, or care home, the app provides a secure space for raising concerns, promoting accountability, and improving care standards for everyone.

How It Works

1

Select the Healthcare Institution

Start by choosing the type of healthcare facility where the incident occurred—be it a hospital, GP, clinic, care home, or any other medical institution. This helps us direct your report to the appropriate channels.

2

Submit Your Report

Provide details about the incident, including what happened, when it occurred, and any additional information. Your report will help us understand the issue and take the necessary steps.

3

Claim Compensation (If Applicable)

If you choose to make a claim and it’s deemed successful, you may be eligible for compensation. We’ll guide you through this process and keep you informed every step of the way.