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Your Voice,
Our Care.

Empowering you to make your concerns heard and drive improvements in healthcare quality.

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Speak Up,
Stay Safe.

A secure platform to raise your voice and ensure safer healthcare for everyone.

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Turning Concerns
Into Change.

Transforming your reports into actionable steps for better healthcare outcomes.

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Delete Your Data

Data Protection & Your Rights
What is GDPR? The General Data Protection Regulation (GDPR) is a law that protects how your personal data is collected, stored, and used. Under GDPR, you have the right to:
  • - Know what data is being collected about you.
  • - Request deletion of your personal data (Right to be Forgotten).
  • - Control who can access your data.
  • - Recieve a copy of your stored data.
Why We Collect Your Information & How You Can Request Deletion
Our Policy We collect your personal details to ensure that, if you choose to pursue a claim, third parties may contact you for further assistance. Your information is securely stored and will never be shared without your consent. If you wish to delete your data from our records, we require certain details to accurately locate and remove your report. You will need to provide your name, email, date of the incident, and the name of the facility the report was made against. Additionally, we will ask for your email address (or an alternative email of your choice) to send a confirmation once your data has been deleted.
Storing Your Data Your privacy and security are our top priorities. All personal information you provide is securely encrypted before being stored in our database. This means that even we cannot directly access your data in its original form. Encryption ensures that your sensitive details remain protected and can only be decrypted when strictly necessary, such as for verification purposes. We do not share your personal data with third parties unless you choose to make a claim, in which case, only the relevant details will be securely provided to the appropriate parties.
Finding Your Data To ensure your data privacy, we securely encrypt all personal details when storing them. When you request data deletion, we encrypt the information you provide and compare it to our database to locate your record. If a match is found, we decrypt it for verification, delete the entry, and send you a confirmation email. If we cannot find a match, we will notify you and provide guidance on how to refine your request for further review.

Useful Links

  • NHS Resolution
  • Citizens Advcie
  • Action Against Medical Accidents
  • The Law Society
  • Understanding Medical Negligence
  • GP Negligence Claims

More Links

  • Mind
  • Medical Malpractice Liability
  • Samaritans
  • Shout
  • Data Policy

By submitting information through this platform, you acknowledge and agree that Akoto Tech may securely store and utilize your data for educational, analytical, and promotional purposes, as well as to enhance its services. Your data may also be used for internal evaluations, aggregated research, or other purposes deemed appropriate by Akoto Tech.

Dear Matron © 2025. Created By Akoto Tech